15-Year Distinguished Achiever Award Winners for Sales
    Over $150 Million Sold Since 2013


    “April worked tirelessly in several rounds of negotiations we had to go through. Our house required just the right buyers and April never gave up finding them. She also helped us get our new house, which we love. I highly recommend her to anyone looking to buy or sell a home. She goes way above and beyond what any other agent would do.”

    ~ Helen H. (Buyer & Seller)


    “April Lane is an excellent real estate agent. We were referred to her to purchase our new home. She utilized her extensive knowledge of the area to create our home search with a well laid out plan in relation to our hotel. We came from 7 hours out of town, and April ensured our search was a painless one. April’s experience came into play with our negotiating as well. We were placed in our new home with instant equity. She also continued her service throughout the closing and ensured that we understood everything and had our utilities In order. April is highly recommended!”

    ~ Rodney B. (Buyer)


    “Justin helped me navigate the stressful period of buying and selling a home on a quick turnaround. He is always available to answer questions and helps resolve difficult issues on short notice. He also is very knowledge of current market conditions and trends in all of RVA’s unique neighborhoods. I highly recommend his services.”

    ~ Nathan H. (Buyer & Seller)


    “Wonderful to work with Ali! I am a first time home buyer and Ali was amazing! She listened and was very attentive to detail. I couldn’t have asked for anyone better to aid me in the purchase of my very first home!”

    ~ Chaney & Jodi R. (Buyer)


    “Absolutely the best realtor ever and not only is [Ali Poore] the best realtor she is also a friend and family now she was the most helpful and professional person we’ve ever dealt with and she was knowledgeable about everything and had the answers we needed we greatly appreciate everything she’s done for us … the best realtor ever!!!!!!”

    ~ Shawn B. (Buyer)


    “Beyond words of gratitude, the professionalism and trustworthy service this gentleman and his wife has shown towards me as a buyer of a home. I am overjoyed with satisfaction in buying my home because of Curt. Indeed a professional and highly recommend him to anyone in search of a home.”

    ~ Xavier L. (Buyer)


    “If you are on the fence about who to choose as your realtor, stop right here! Curt and Heather were so amazing when it came to handling our affairs buying our first home. They were a quick phone call, text or email away any time we needed them. Jesse and I couldn’t of asked for a better experience or realtors!”

    ~ Alexandria P. (Buyer)


    “Curt and Heather Reichstetter are the best! We relocated and had a extensive home search that lasted months, followed by an extremely difficult closing – with a seller’s agent who was not helping either. Curt was patient, professional, responsive and extremely helpful through the entire process. I would never recommend a different realtor in the Richmond market. Hands down the best there is.”

    ~ Michael S. (Buyer)


    “Curt, Heather and the Joyner team are world class. This is our 3rd home purchase, and far and away y’all are the best realtor’s with whom I’ve worked. Great service from start to finish.”

    ~ Mike (Buyer)


    “Justin was a pleasure to work with, especially as this was my first home purchase. He offered great advice as we looked at listings and discussed advantages/ disadvantages for several neighborhoods. Once we found our house, Justin really made the process of negotiating much simpler than I would have imagined. He knew when to push for a better price/ more concessions. I’m so glad (with Justin’s help) we found a great house within our budget! I cannot recommend Justin enough!”

    ~ Kari E. (Buyer)


    “Justin and April were wonderful to work with! They helped us secure our dream home and made the process very smooth and easy. Justin worked with us on a Saturday evening to put in a winning offer on the home and April guided us through the closing process with reminder emails to make sure we stayed on track. They were very responsive to our questions and worked well with the seller’s agent to work out any kinks. We highly recommend this professional, fun team.”

    ~ Ruby F. (Buyer)


    “Blake and [Ali] were not only knowledgeable about local Real Estate, they stayed on top of the process as if it were their own home. They contacted us on all issues about the sale, large and small, made useful recommendations and stayed focused through the closing. We couldn’t have done it without them. We told all of our neighbors about them and will continue to recommend them to all who ask.”

    ~ Pat & Bill (Seller)


    “They helped me get a house, when I doubted that I’d even qualify for a mortgage to begin with; Curt was great!”

    ~ Jen C. (Buyer)


    “April Lane is one of the best realtors we have ever had the pleasure of working with on the sale of our home. She handled everything from start to finish in a responsible manner. She has the knowledge from the sellers point of view as well as the buyers point of view. A caring, friendly realtor ready to lend a hand in any way she can to CLOSE the Deal! Highly recommend her and her firm!”

    ~ Pat & Bob (Seller)


    “Blake and his team were very professional and executed the sale of our home with expertise and grace under pressure. I would recommend them to anyone who wants to expedite a quick sale. They kept us informed at all steps of the process, I don’t think they could have made it any better.”

    ~ Terry P. (Seller)


    “We appreciate April’s attentiveness, knowledge and dedication during the recent sale of my mom’s home. The home brought a full price offer, which was a great relief to my mom. April kept us informed of where we were in the process at all times. Though the buyer was unrepresented, April went above and beyond in communicating with the buyer. Though the process wasn’t necessarily seamless behind the scenes, April worked tirelessly on my mom’s behalf, making sure every “i” was dotted and every “t” was crossed, so that the transaction caused the least amount of stress and worry to my mom. April was very clear in her explanations and in answering questions along the way. We would absolutely recommend her and retain her services again. April also successfully represented us in the sale of our own home about 9 years ago. We also received a full price offer. Her knowledge of the business has grown exponentially over the last 9 years. She is very professional and courteous at all times and to all involved parties.”

    ~ Francis N. (Seller)


    “With Blake [Poore]’s knowledge and expertise of the RVA real estate market, we had a full price offer on our home THE SAME NIGHT as our open house – he’s that good!

    Blake helped us buy our house five years ago (and we had a great experience with him then), so we knew just who to call when the time came for us to list it this spring. This guy really knows his stuff in every aspect of selling a house. He came to our meetings prepared with spreadsheets of area comps and prices. He even walked the house & yard with us giving advice on improvements (big & small) we could make that would help sell the house – and they did help since we got such a strong offer almost immediately!

    He’s easy to talk to, gets back to you quickly, and is straight forward & honest. He tells you outright that if you’re not happy with his services that you can fire him at any time – not every agent does that. He and his team are truly talented and our only regret is that we moved out of state and won’t get to work with him again!”

    ~ Shadi & Betsy J. (Buyer & Seller)


    “Curt Reichstetter recently helped us to buy a very unique historic property. The deal was extremely complex due to the innumerable eccentricities of the property. Curt’s tireless persistence and attention to detail helped us to successfully leap various hurdles and make this purchase possible. He spent many, countless hours working on the deal for us and visited the property dozens of times to help us to gain access for contractors, inspectors, historians and to help answer our own questions. Even after closing, he has been extremely prompt in correspondence and eager to help us address the many complex details of this purchase. Curt has been friendly, courteous, knowledgeable, and helpful and I highly recommend his service as a real-estate agent. He takes his job seriously and works diligently for his clients, and it shows that he enjoys the work he does.”

    ~ Gananath G. (Buyer)


    “I never saw April Lane face to face throughout my experience of selling and buying a home but she was there on the front lines each and everyday of the process making sure it got done. She was involved in every aspect of the sale and purchase of my homes. April really knows the business inside and out. Her professional contacts have also helped me during the selling and inspection process. Her contacts are still helping me as I get settled into my new home. Selling and buying a house can be very overwhelming and April knows this. She supported me throughout the entire process and reassured me that she had my back and I have 100% confidence that she did and still does. Don’t go anywhere else if you are looking to sell or buy a house.”

    ~ Maureen E. (Buyer & Seller)


    “There are a few words that greatly describe Ms. Lane & our selling experience. Great Communication with all details, none were too small! Awesome Effort with all matters concerning our home, the new buyers & our future. Trust & Honesty, especially since our selling process was done mostly from afar. She had quick responses, met deadlines & gave helpful advice. We couldn’t be more grateful!”

    ~ Cassie K. (Seller)


    “EXCELLENT Agent, Helped me buy a home in VA. while I lived in Maine (I never set eyes on the home totally relied on her) Very Honest and trustworthy. Need more agents like her.. Will recommend her to everyone I know. GREAT JOB APRIL!!!!!!!!!!!!!!!!!!!!!”

    ~ Rosa C. (Buyer)


    “Working with Dustin Hicks at [Explore Realty Group] was beyond awesome. Buying a home is the largest purchase most people make in a lifetime and even more so when its their first time buying, and having a realtor who cares about your needs, your wants and your budget is mandatory. Dustin and the team were incredible to work with. Dustin was patient and always made sure to give me his professional opinion and make sure to watch out for me in any way possible. I was a first time home buyer stressing about the process at first, a little scared and unsure of what to think. [Explore Realty Group] made it easy, smooth, stress free, and enjoyable! They made buying my first home special, and they made me feel that I was taken care of and what I wanted always came first. It was all done step by step and explained in detail to ensure I understood everything going on in each step. Dustin showed compassion as if he was the one buying, and always showed that he thought of things just as if he were in my position. An incredible realtor on an incredible team. I give them the very best rating in every category and I would recommend them to anyone I know, or even don’t know. Anyone in the market, soon to be in the market, or even a while away, keep [Explore Realty Group] in mind. It’ll be the best home buying decision you’ll ever make. Thanks again to [Explore Realty Group] for everything and I am loving my first home!”

    ~ Matt & Maya A. (Buyer)


    “April [Lane] is a very experienced Realtor and help us successfully buy a new home and sell our existing home. Both deals were extremely complex. She had to use her expertise to assist the other Realtors in getting everything completed. She is, by far, the best Realtor I have ever had the chance to work with. We were so lucky to have had her working for us. She ending up saving us on both sides: in selling our home and purchasing a new home. I would highly recommend her to our friends and family. It is rare to find someone who cares about their clients the way she does. She is the best of the best with a Five Star Rating.”

    ~ Bruce B. (Buyer & Seller)


    “We had our share of ups and downs selling our property, and April [Lane] was right there with us every step of the way with expert advice and immediate responses to our questions and concerns. April is a wealth of information and it has been a pleasure to work with her; I would definitely enlist her services again.”

    ~ Gretchen G. (Seller)


    “Good afternoon [April & Justin]!

    I wanted to take a brief moment to put together a message to send our most heartfelt thank you to the entire crew. Having been at closing this morning, I looked over at Justin and exchanged a chuckle with him as we were signing document; I was simply blown away by how at the concluding moment of this process, there was never a moment that felt overwhelming, unachievable, nor even difficult.

    I know there was a huge contribution from you all in your respective areas, and while I know it’s your job’s to lend, show homes, guide the process, It’s evident that you all love what you do very much and that in turn made our lives not just easier, but incredibly enjoyable along the way.

    We are excited to join the Richmond neighborhood and I look forward to running into each other! With the absolute utmost sincerity, thank you all so much!”

    ~ Jaime & Vicky (Buyer)


    “I couldn’t have asked for a better selling experience with Curt. I sold my home only 12 hours after putting it on the market and ended up with an offer that was higher than asking price. I recommend Curt to anyone buying or selling in Richmond!”

    ~ Morganne P. (Seller)


    “Curt and his team have been nothing but helpful during my first home-selling experience. Right away, they nicely made suggestions that would help with the sale of the house and seemed very knowledgeable of the area and had comps on hand to help come up with a good selling price during our first meeting. Even when it seemed that there wasn’t much interest in my place after listing, they never gave up and pushed to find a buyer. My house actually sold quicker than I thought it would! The sale process went smoothly. Curt and his team were always quick to respond whenever I had a question, and if he was busy, he always let me know the soonest he’d be available. And just seems to be an all around nice guy. A pleasure to work with.”

    ~ Melissa E. (Seller)


    “Curt helped us buy and sell our homes. He made it all happen and advised us every step of the way. And it was great advice too. He worked through all of the inevitable issues with us. He was supported by April Lane who was also great and advocated for us. A very pleasant experience. And we strongly recommend the team including Blake Poore, April and Curt.”

    ~ Joyce & Jeremy L. (Buyer & Seller)


    “Curt, Blake and Heather

    It has been great working with you! We really appreciate you going the extra mile for us in every way. Jeremy and I are really happy with the way things have worked out! Thanks for the champagne, nice touch!”

    ~ Joyce L. (Buyer)


    “Curt was very accommodating throughout my home buying process. The deal was very complicated and unorthodox, and Curt was instrumental to our ability to make it happen. He gladly put in a lot of extra time helping us, and I would not hesitate to recommend him or to use him again if I am ever to purchase another home.”

    ~ Kevin D.(Buyer)


    “Curt did a wonderful job taking me around and showing me all of the houses that interested me. He spent a lot of time walking me through the home-buying process and giving me honest opinions to all of my questions. I could not have asked for better support.”

    ~ Hadeel A. (Buyer)

    “Curt was a joy to work with. He was always available and helpful. He steered me away from things he should have and ultimately helped me find the perfect house!”

    ~Jackie D.(Buyer)


    “Many thanks go out to Curt for his help in my extensive property search. I was very picky and cheap. He remained patient throughout the process and exercised concern when he felt something was amiss or if he truly felt a certain property was not for me. He often thought of me first when previewing certain properties due to his preparation and extensive knowledge of what I was looking for in a house.”

    ~ Jeffery & Elizabeth W. (Buyer)


    “Blake & April were with me every step of the way & made the process simple. Their knowledge of the market is great & were a pleasure to work with. I would have spent much more without their ideas & input!”

    ~ Terry W.(Buyer)


    “Dear Curt, Blake, and April;

    I just wanted to thank you for all the hard work. You guys did a great job managing the sale process and I couldn’t be more pleased with the result. The sale price and time to close both exceeded my expectation and I am sincerely appreciative.

    Should you ever need a referral from a former client, please don’t hesitate to reach out – you’ll receive a glowing review.

    Thanks again!”

    ~ Bruce S. (Seller)


    “We listed our house this spring with Blake Poore, and April worked with us as a part of his team coordinating paperwork between the buyers and us. She also would have scheduled and coordinated showings – if we wouldn’t have gotten a full price offer the night of our open house! This entire team is honestly so great, but especially April. She’s wonderful at explaining things in a way that the average person (who knows nothing about real estate!) will understand. She always got back to me really quickly, which I appreciated above all. If we wouldn’t have moved out of state, I would have liked to use them for life – they are that good!”

    ~ Shadi & Betsy J. (Seller)


    “If anyone is in the market for a realtor, I cannon say enough good things about Paul Dracos. Professional and dedicated, this man has been there for everything we needed and more, and kept us informed and calm when hiccups arose!”

    ~Jessica K. (Buyer)


    “With Blake [Poore]’s knowledge and expertise of the RVA real estate market, we had a full price offer on our home THE SAME NIGHT as our open house – he’s that good!

    Blake helped us buy our house five years ago (and we had a great experience with him then), so we knew just who to call when the time came for us to list it this spring. This guy really knows his stuff in every aspect of selling a house. He came to our meetings prepared with spreadsheets of area comps and prices. He even walked the house & yard with us giving advice on improvements (big & small) we could make that would help sell the house – and they did help since we got such a strong offer almost immediately!

    He’s easy to talk to, gets back to you quickly, and is straight forward & honest. He tells you outright that if you’re not happy with his services that you can fire him at any time – not every agent does that. He and his team are truly talented and our only regret is that we moved out of state and won’t get to work with him again!”

    ~ Shadi & Betsy J. (Buyer & Seller)


    “Working with Curt Reichstetter and April [Lane] during my recent homebuying experience was really terrific. I’d recommend this team of professionals to anyone in search of a new home. April really stepped up and ‘dug her heels in’ on my behalf during the closing process, turning what might have been a loss into a win. I’m very grateful to both Curt and April for their knowledge and expertise to bring the sale over the finish line!”

    ~ Marilyn S. (Buyer)


    “As the months have passed since the closing, we are now able to reflect upon the quality and assurance that Blake [Poore] and his team provided. He more than adequately assessed with expertise the house, the neighborhood and the market to put us on a winning path. But the most important trait was his continual contact to keep us informed of the status. We would recommend Blake to anyone as a guide through the maze of selling a house. In fact, we already have recommended him.”

    ~ Edna & Carol (Seller)
    “Enough cannot be written or said about April Lane with her real estate knowledge, her tenacity, and her persistence. She worked closely and endlessly with Blake and us to further our cause as sellers. April’s ability to communicate with other realtors, closing attorneys, and lenders to facilitate her clients cannot be understated. April did a remarkable job of us; and we than her.”

    ~ Edna & Carol (Seller)


    “Where do I start with this marvelous and professional lady April Lane? First and foremost, April is a true professional at what she does. She takes control of the of the real estate process from start to finish. April is knowledgeable, friendly, smart, and most of all relentless at doing what is best for her clients.

    It didn’t matter what time of day or night it was, April was always accessible and ready to go. It could be late on a Saturday night or early on a Sunday morning it didn’t matter, April was always working for the best interest of her client! April was our most valuable player during this process. She truly CARES about her clients!

    Joyner Fine Properties has an all star team of collective talent from Curt [Reichstetter], Blake [Poore], and their rest of their team! I have sold many houses, and this is the best collection of real estate professionals I have ever been associated with. The greater Richmond area and surrounding entities are truly bless to have access to such a top notched real estate team.”

    ~ John & Angela K. (Seller)


    “Very pleased. Overall Mr. [Chris] Raimo professionalism and responsiveness to our needs was excellent. He provided us a sense of relief and calmness with his level of organization and attentiveness. We were able to list, place under contract, and sell very quickly! We would highly recommended Mr Raimo and his associates for future business.”

    ~ Preston & Samantha (Seller)


    “April [Lane] has been our agent for selling our home 2 years ago (and the immediate purchase of the next house to live in), then again recently for an investment house as a rental. She listened to our needs (and they’ve changed each time), responds promptly to any correspondence, kept us well informed about ‘next steps’ when we got into negotiating and actual buying. I never worried about anything with April, since her knowledge of the market and everything about buying/selling a house was so complete.”

    ~ Maureen J. (Seller)


    “April [Lane] was referred by a valued friend. Suffice it to say she lived up to recommendation. She listed and sold my house in less than 30 days. Her attention to the details and work ethic were remarkable. I would recommend April to anyone who is interested in selling their house.”

    ~ Bill R. (Seller)


    “Curt [Reichstetter] helped us to purchase our sixth property and he is by far the best realtor we have ever used. He was extremely knowledgeable about the properties he showed us as well as informative about the area. Curt was very responsive to questions we had and was a pleasure to work with. He went above and beyond what we expected from an agent, even helping us to get settled in long after the closing. We highly recommend Curt to anyone and would certainly call on him in the future. ”

    ~ Barry & Vanessa (Buyer)


    “Curt [Reichstetter] was great from the start, and I really felt that he went above and beyond my expectations. He was very knowledgeable about the various neighborhoods that we looked at and had a ton of great advice. I was looking primarily at some very old houses, and he had a mountain of information and insight into all of the extra complexities that that added as well. I felt that I was in very good hands throughout the search, negotiations, closing process, etc. Even after the closing when I had some minor issues with public works, he stepped in and helped take care of it for me so that I could concentrate on the move. I really can’t say enough positive things about Curt. If you’re looking for a home in the city of Richmond and you’re considering working with anyone else, you’re probably doing yourself a disservice… ”

    ~ Tyler S. (Buyer)


    “I don’t really need to do much actually, and Curt [Reichstetter] taught me a lot of things on purchasing my own home. This is my first time purchasing my own place and it didn’t take long for him to show me a place I like.”

    ~ Terry S. (Buyer)


    “We can’t thank Chris Raimo and Joyner Fine Properties enough for helping us with the sale of our home and getting us into our dream house. Chris and his team were on hand, day or night, to answer our questions and help guide us in the right direction. Above anything the else, the responsiveness and communication helped get us through this process without adding extra stress. We couldn’t be happier with our experience.”

    ~ Peter & Caroline (Buyer & Seller)


    “Curt [Reichstetter] and especially April Lane, went above and beyond to insure that everything was ready for me to close on time. April took charge and arranged for all the inspections to be completed in a timely manner. I will certainly recommend them to anyone looking for an agent.”

    ~ Ricky A. (Buyer)


    “We are completely satisfied with the service and support provided by April Lane. We would rate her a 10 on a scale of 1 to 10. She was very friendly, very knowledgable , and always very professional. Due to her immediate responses to our needs we were able to select and close on our house in near record time. I would highly recommend her to anyone needing a realtor in the Richmond area.”

    ~ Harry F. (Buyer)

    “I had a unique situation where I needed to find housing that could accommodate both aging parents and my family. The process was difficult due to my requirements and desired region. Kirk [Poore] was my second Realtor. He has the base knowledge as one would expect. What makes him good is his ability to 1. Listen and provide an appropriate, different view to aid good decision making, 2. Being vested in my interests (He was on my side.), and 3. A great work ethic. He understands that his business is a relationship business and that his success is predicated on my success. Bottom line: Kirk Poore is excellent. I will use him again when needed and strongly recommend him to others.”

    ~ Dale(Buyer)


    “I asked April [Lane] to find me a home for me and my family and she did. She worked really hard to find us the best deal and with many of sleepless nights (on her part) she found us the best house for us at the time. The again when I was thinking of relocating my family, April asked me what I wanted out of the sale. When I told her what I was willing to walk away with and she got us that. Our house was listed on the market for only 2 weeks and she had it sold soon there after. Thank you April.”

    ~ Abraham P. (Seller)


    “Kirk [Poore] helped me in the purchase of my first home! He was very informative and kept me up-to-date on everything going on through the entire process. He also always kept my best interest above all else. Thanks so much Kirk for all that you have done!!! Anyone looking for an agent will be super lucky to have someone as helpful as you.”

    ~ Maria (Buyer)


    “SERVICE AT IT’S BEST! As we all know, moving can be very stressful… and personally it was for me, however; the TEAM at Joyner Fine Properties made my stress bearable. From the initial home visit meeting with Curt [Reichstetter] and Blake [Poore] to end with “the get it done” April [Lane], made my life MUCH easier. Working in another state and having to do business in the old location was a bit much, however; the team of Joyner did not miss a beat. They told me that they had me, and I can say without a doubt that they meant what they said… They ensured every “I” was dotted and every “T” was crossed throughout the entire process. Looking back, I don’t know what I would have done without this GREAT team. When and if I have to sell again (hoping no time soon…LOL), without hesitation, my realtor company of choice will be Joyner Fine Properties.”

    ~ John S. (Seller)


    “We would like to thank Chris [Raimo] on the sale of our first home and purchase of our second home. My wife and I were very impressed with the diligence and devotion to us as our real estate agent during this process. Chris was very accommodating to our busy schedules during showings and very responsive to our calls throughout the whole process. We were so delighted with the services and we highly recommend Chris to any family looking for a professional agent that is committed to meeting their expectations for buying or selling any real estate.”

    ~ Ryan & Emily (Buyer & Seller)


    “Poore, Reichstetter & Associates [Explore Realty Group] are a top notch group of professionals in my opinion. Their combined experiences, established relationships with other essential professionals, enabled a smooth and quick sale of our families home. Each member was available for us during the sales process, and never hesitated to answer any question or concern we may have had. You, and your property interest are in very capable hands with April [Lane], Blake [Poore], and Curt [Reichstetter]. It was a pleasure to meet and work with all of you.”

    ~ John (Seller)


    “We have purchased and sold many properties over the years and dealt with many realtors. Curt [Reichstetter] is by far the best we have ever worked with in purchasing a property. He has tremendous knowledge and experience in the Richmond area. If I was able to stump him with a question, he found the answer and replied in 24 hours or less. He was always available to do the extra things from tracking down information to fixing a broken toilet. He also followed through after the sale to help us in any way. We highly recommend Curt and April [Lane].”

    ~ Vanessa H. (Buyer)


    “Working with Poore, Reichstetter & Associates [Explore Realty Group], Joyner Fine Properties was really a great experience for my husband and I when looking to relocate to Richmond from Ohio. We were a little unsure about being able to find the right fit in an agent to work with as we were long distance, but after meeting with Blake Poore for the first time, our minds were at ease. He took us on a marathon house hunt the first day (per our request) since we had limited time in town, and we were able to learn a lot about the market. We were pretty impressed with Blake’s knowledge about, well, everything house, property, and area related. His experience and knowledge was more than we could have expected. His willingness to help us find the right fit for us, provide us with any information we needed in our search and after we made our decision, and just his overall experience and professionalism, would make it a no brainer that we would absolutely work with him again and recommend him to any family member or friend. His help, along with the help of Realtor, April Lane on his team, really made the home buying process, relocating, and closing a smooth one for us! Thanks again!”

    ~ Judy & Jon P. (Buyer)


    “The Joyner team, especially Justin Swisher, helped my husband and me navigate as first-time homebuyers. They were with us every step — from search to negotiation to financing to closing — with helpful advice and personalized service. We couldn’t be more happy and are well along the way to turning our house into a home.”

    ~ Jennie R. (Buyer)


    “I cannot thank Blake [Poore] and April [Lane] enough for their help selling my home. Thanks to their hard work, extensive knowledge, and great support system the entire process was quick and painless. Not only was my house sold in a week, but for over the asking price. I could not have asked for a better experience! I would not hesitate to recommend them to anyone and look forward to working with them again in the future.”

    ~ Courtney A. (Seller)


    “Chris [Raimo] and the team at Joyner exhibited professional patience and diligence when assisting us with the purchase of our new home. From the first tour through the closing signature, Chris was able to comfortably navigate an unfamiliar process for my wife and me. Entering into such a large investment requires the best of advisers and Chris proved to be just that.”

    ~ Brandon & Jessica Y. (Buyer)


    “Our experience with Poore, Reichstetter and Associates was very positive. Kirk Poore, our Realtor, was vested in both us and our search for the right home. He is superb and Poore, Reichstetter and Associates enables him to be outstanding. It is a great one-two combination. We will use him and Poore, Reichstetter and Associates again. We do recommend them to our friends.”

    ~ David H. (Buyer)


    “Working with Poore, Reichstetter & Associates, Joyner Fine Properties was really a great experience for my husband and I when looking to relocate to Richmond from Ohio. We were a little unsure about being able to find the right fit in an agent to work with as we were long distance, but after meeting with Blake Poore for the first time, our minds were at ease. He took us on a marathon house hunt the first day (per our request) since we had limited time in town, and we were able to learn a lot about the market. We were pretty impressed with Blake’s knowledge about, well, everything house, property, and area related. His experience and knowledge was more than we could have expected. His willingness to help us find the right fit for us, provide us with any information we needed in our search and after we made our decision, and just his overall experience and professionalism, would make it a no brainer that we would absolutely work with him again and recommend him to any family member or friend. His help, along with the help of Realtor, April Lane on his team, really made the home buying process, relocating, and closing a smooth one for us! Thanks again!”

    ~ Judy & Jon P. (Buyer)


    “April [Lane], Curt and Blake [Poore] with Joyner Fine Properties has had a paragon of patience through our search for finding land to build new houses on. Considering, we did not always know exactly what we wanted. If there was a better rating than “A”, this group would get it. They are instrumental in helping find what it is that we are looking for. They are always so quick to respond and always present fantastic options to us. It is a pleasure having Joyner and their agents represent us and can always say our experience has been positive.

    Thank-you Joyner and Agents”

    ~ Mark & Doris C. (Buyer)


    “The Blake Poore Team worked hard to assure my former condo appraised at a realistic market value in a neighborhood plagued with low comparable sales. They also negotiated a good price for another condo directly from the owners prior to it going on the market. I am very happy with my new home…much thanks to Blake and his team”

    ~ Deborah (Seller)


    “We are fortunate to know and partner with Blake Poore of Joyner Fine Properties.

    His team gives 100% in professional courtesy and trust. They are extremely talented, skilled, and knowledgeable in all aspects of buying and selling a home.

    Our first experience was entrusting Blake to find us a home after numerous failures with other agencies. From the start Blake was helpful, smart and available to communicate information we needed to know about the Richmond real estate market. This along with his expertise in construction was extremely valuable while viewing many homes before the right one came along. Throughout the entire process he remained calm, patient and relaxed; smiling as he gently guided us through some of the most difficult decisions in our lives. There was never any sense of pressure or sales tactics. He reiterated with confidence that the right house would come along and when it did we would know it. He was impeccably responsive, and answered all our questions with facts. His communication and people skills are amazing. Blake truly is a professional expert to admire and re-hire!

    Our current experience with Blake in selling a house is another favorable memory. Although impressed with Blake on his own merit, we have learned much about Joyner Fine properties and appreciate the culture and heritage it represents in the Richmond area. We are confident we are partnered with the very best company and team to oversee our interests during the sale of our home.”

    ~ Cheri & Rick (Buyer & Seller)


    “April [Lane],

    I cannot thank you enough. You were able to work with me while I was deployed. Within a mater or short months you had given us an idea of what the areas where like and how we could make a living in Virginia whenever I got back. Then once you had worked hard you showed me that you were able to go the distance for me and my family. No amount of thank you’s will ever come close to the gratitude that I feel towards you and your family for enduring the stresses of helping some Marine with his first home purchase.

    Soon after I had retired you stepped up again when I needed your help. You asked me what I wanted out of the sale of our home. Once you were given guidance of what we wanted you hit the ground running. Our home went on the marker (about two weeks) there where already two families looking at our home and you made sure that there was an offer. You helped with the needs of the other people to protect our interest and our sanity. Thank you for all that you have ever done for us Mrs. April Lane. You are and angel among us!”

    ~ Abe (USMC) & Paula (Buyer & Seller)


    “I am writing this in regards to the superior experience I had dealing with Ms. Lane in regards to selling not one but two of my properties.

    I first had the pleasure of working with April [Lane] approximately eight years ago when my mother and I decided to sell the house we shared. Please understand, this was not easy for us as this house had been my grandfather’s and was therefore very personal to us. In addition, I had never gone through the process of selling any property and for my mother it had been more than thirty years. April proved to be very knowledgeable and took the time to explain in detail what was needed from us in order to proceed. She was prompt, trustworthy and thorough in contacting all parties on the buyers side and in return always remained in contact with us concerning all pertinent matters. In the end, our house sold quickly and and at an amount that was very impressive all with no complications. To say we were pleased would be greatly understated.

    It is for these reasons that I recently entrusted Ms. Lane with the selling of my house. Again, this was very personal in that it had been my childhood home. April showed professionalism, care and expertise beyond what was expected. She was always “ready, willing and able” to deal with any questions or concerns that I had. She put in effort and time to make sure all matters (i.e inspections, paperwork , etc.) were done in a timely matter that helped to expedite the selling process. I was not surprised when the outcome proved to be extremely beneficial once again.

    Ms. Lane’s professionalism and care was was without a doubt above superior. I would not hesitate to turn to Ms. Lane with any and all future real estate dealings I may have in the future. In addition, I have and will continue to recommend her services to anyone who is considering buying or selling a home.”

    ~ Heather T. (Seller)


    “I have used April Lane for 3 home purchases and two sales over the past five years. There is no other agent that I would trust to help me in this way. She is accomplished at getting a sale quickly! She sold both of our homes within two weeks of listing them and we got top dollar for them. She is willing to go to bat for you and is as honest as the day is long. April knows real estate law inside and out. If you are looking for the best agent in Richmond look no further than April. She has been a true pleasure to work with and we refer all our friends and family to her. (My mom has also used her for a sale and purchase in the last 4 years!)”

    ~ Amy A. (Buyer & Seller)


    “My wife and I have relocated across the country several times and worked with many realtors. I can truly say of all of these April Lane was by far the BEST realtor we have worked with.She always had time for us, was extremely patient, and worked tirelessly to find us just the right home.”

    ~ Dusty G. (Buyer)


    “As a first-time purchaser, Joyner Fine Properties expertly de-mystified the home buying process from beginning to end. Their attention to detail ensured all my concerns were addressed in a timely fashion. Just as importantly, they were friendly to work with and made searching for my new home as enjoyable as possible. I highly recommend Joyner for your future real estate needs – I know I’ll use them for mine!”

    ~ Nathan (Buyer)


    “We are so thankful for the team at Joyner Fine Properties. In the Spring of 2014 they helped us locate and “seal the deal” with the home of our dreams. Curt [Reichstetter], April [Lane] and the rest of the team worked tirelessly on our behalf until the deal was complete. There were obstacles in our path and they navigated each one with grace. Joyner Fine Properties truly cares about the client and we are living examples of this.”

    ~ Dianna & Kevin (Buyer)


    “Dear Blake [Poore] and April [Lane],

    I can’t thank you both enough for all the hard and speedy work you both did in helping me and my ex-husband sell our former house in Kingsley.

    As you may know, we both spoke with several realtors over the past six months, and even last year. When I met Blake in 2013, I was impressed with his acute knowledge of the actual selling prices, days on market, asking vs. selling ratios, etc. for homes in my neighborhood, and my zip code. Of course, I came to find out that Blake is a Godwin graduate, so he really knows the Kingsley neighborhood. But his knowledge of “numbers” and “the market”, especially as it was changing pretty quickly from Fall 2013 to Winter 2014, was what really convinced me to hire him.

    We knew we would sell the house “as is”. The several other realtors suggested selling prices of easily $20k – $30k below what Blake did. And, it is definitely worth mentioning that another house, 3 doors away on my cul du sac, had come to market in 2/13 in the $390s, and had sold finally, in 11/13 in the $330s (I believe). That served as a scary warning sign to me, NOT to set too high a price or the house would sit. And my ex-husband and I simply could not afford to have that happen.

    Blake was confident, direct and positive – and had the data to back up his proposal.

    As you know, the house listed on a deary, wet Friday in February 2014 and was under contract on the following Monday. For slightly over asking price. Wow!

    I was and still am amazed at Blake’s keen understanding and perception of the market. He felt very strongly we could set the price to sell fast – and we did.

    From the first meeting to the last, Blake was supportive, helpful and positive.

    And then there’s April Lane. Blake calls her “The Power Behind the Throne”. I can see why. If Blake moves fast, April is lightening. Every single email from April was fast, correct, and took ownership of the task at hand. She very deftly worked with four attorneys, the buyers’ agent, and the banks to make sure every detail was covered. She didn’t miss a beat. Not one. I am amazed and impressed.

    But most of all, I am incredibly thankful for all the hard work that April and Blake provided to me and Mr. Albiston. Joyner Fine Properties has an incredible, unbeatable team with these two people, and they are worth their weight in gold.

    I will recommend Blake Poore, April Lane, and Joyner Fine Properties every chance I get. True professionalism and big hearts made what could have been a much more difficult process, streamlined and orderly. And that’s what you want when you sell your house. Get it done fast, well, and neatly.

    Blake and April are truly two in a million.

    Thank you, from the bottom of my heart.”

    ~ Sarah L. (Seller)


    “Chris [Raimo], with your help we’re pretty much settled into our new place. Who’d have thought that in so short a time we’d be able to accomplish so much. You made the experience almost fun : methodical, efficient, very effective; and just what we wanted. You’re a magician!”

    ~ Don & Jacqui K. (Buyer)


    “My experience with the fine agents Joyner Fine Properties has been a wonderful experience each deal we close. I got all the documentation in a timely manner, in times of uncertainly I was provided expect guidance and advice on how to proceed. Moreover, when things stalled; Mr. [Chris] Raimo remained patient and resolute until the deal was closed. I’d gladly recommend Joyner to my friends and family and have full faith and trust they will be taken care of.”

    ~ Ty (Buyer)


    “We couldn’t be happier with our home or the entire process! Justin [Swisher] from day one was personable, intelligent about the market and considerate of our time and truly listened to our wants and needs for our first home. Along the way he introduced us to a stellar team of mortgage specialists, home inspectors and countless other people that made this journey for us very painless and memorable. Both my fiancé and I would recommend the entire Joyner Fine Properties Team to any or our friends and family looking for a home or looking to list. Thank you all so very much, we couldn’t be happier in our new home and we look forward to many memorable years in it!”

    ~ Matthew A. (Buyer)


    “We previously had our home on the market for sale by owner. Had lots of showings but no offers. We listed with Poore, Reichstetter & Associates, and they immediately presented a plan to help us achieve our goals. Along with April Lane, who is the “go to” agent working with them, they actively followed up on every showing and kept us informed. We found their ideas and suggestions to be helpful. These three work together as a team to best serve their clients, and we were pleased with the results.”

    ~ Margie & Buck H. (Seller)


    “I had the pleasure of using Joyner Fine Properties to assist in the sale of a unique Midlothian based condominium with substantially above market HOA fees.

    Curt [Reichstetter] and Blake [Poore] set expectations during and following our initial consultation regarding the effort and patience needed to sell the property. The firm did a good job of putting the property out on the internet and other listing sites. I received automated reports weekly regarding views, contacts, etc.

    I received very timely feedback from visitors to the property concerning their likes and dislikes about the property.

    As an out of town seller with a vacant property I was dependent upon the firm and staff to be my “eyes, arms and legs” when an issue requiring attention was required.

    I considered myself to be a “low maintenance” seller. I did not often call or request interaction. When I did call or reach out for interaction, however, the response was always prompt, friendly, courteous, and conducted in a professional manner.

    April [Lane] was always timely and courteous with e-mails, phone calls and other interactions. A good and valued member of the team.

    My interaction with Joyner Fine Properties was positive and I would use them again if the need arose.”

    ~ Lee V. (Seller)


    “Justin [Swisher], Thank you so much for your professionalism and taking the time to meet with me today. I really do want to find where I fit in VA and make it my home. I appreciate your expertise and knowledge of the business end of buying a home and your ability to communicate that to a newbie like me. This process can be a bit overwhelming and you made me feel like it was an attainable goal…”

    ~ Marissa (Buyer)


    “Dear Blake [Poore] and Team,

    Thank you so much for all of your time, effort, and hard work in selling our home and helping us buy our new one. We appreciate all you did – especially tasks outside of business hours. We are truly happy in our new house!”

    ~ Chad & Katie (Seller & Buyer)


    “I just wanted to let you know how invaluable Curt Reichstetter was in our new home negotiation and closing. We were buying directly from a builder and wasn’t going to get our own agent, but our agents back in Atlanta strongly recommended that we do so and referred us to Joyner.

    Curt helped us through the entire negotiation process with the builder, offering numerous suggestions that we wouldn’t have thought of, and we absolutely love our new townhome. He was also instrumental in helping us navigate all the closing starts and stops as we dealt with our financial institution.

    We have to say that having Curt take us through this entire process was well worth it to us, and we hope he thinks it was worthwhile for him!”

    ~ Merian & Jim (Buyer)


    “I was recently fortunate enough to be assisted by April Lane in the purchase and closing of an investment property. April was with me every step of the way, from suggesting potential properties, all the way through signing the last document at closing. April understood that I wanted to move quickly as property values were quickly rebounding in my area, and she used her experience and relationships within the Realtor community to help me quickly secure a home. Not only did April show me several homes in a very short time period, she was also immediately responsive to any follow up questions I had. April was in constant contact with my lender, home inspector and closing attorney and the process moved along seamlessly from making an offer through closing. I could not have asked to have a better experience.”

    ~ John (Buyer)


    “Dear Blake [Poore] and Team,

    Thank you so much for all of your time, effort, and hard work in selling our home and helping us buy our new one. We appreciate all you did – especially tasks outside of business hours. We are truly happy in our new house!”

    ~ Chad & Katie (Buyer)


    “The at Joyner Fine Properties (POORE, REICHSTETTER & ASSOCIATES) was reliable, accessible, and communicated frequently to support and guide me through the selling process by interpreting and advising me on situations that are unclear or unfamiliar. In the end I believe it was their the marketing plan, the networking, knowing how to respond to questions, the human element/ touch, understanding the psychology of the potential buyers and their negotiating power that sold the home.

    While we were busy relocating, my agent was busy selling in a strong buyer’s market… the result: 71 days on the market, 1 open houses, 32 showings, a sold price that I wanted and my very happy family!”

    ~ Omer (Seller)


    “To Blake [Poore], Curt [Reichstetter] and April [Lane],

    Moving is never easy. Relocating with a young child and pets while also being pregnant is definitely not easy! I must thank all of you for recognizing that our move was about more than just you selling our house. Throughout the entire selling process, I felt that all of you understood and empathized with the difficult transition we were making, and that you were willing to help ease that transition in any way that you could.

    From the start, we were impressed that Curt and Blake showed genuine enthusiasm for our house. This gave us confidence that they would promote our home well because they recognized its uniqueness. They also weren’t afraid to aim for the upper limit when it came to setting the listing price for our home, while being realistic with us about the parameters of our home’s market value. Very importantly, you were all so courteous with giving plenty of notice for showings, allowing me time to clean and make arrangements. April was always prompt and pleasant about responding to all of our inquiries throughout the process. When we encountered a hitch with the appraisal, Blake and Curt really went to bat for us and did their best to actively resolve the situation. You all remained involved and supportive from start to finish, a finish that resulted in getting a very good price for our home.

    I will not hesitate to recommend Poore, Reichstetter & Associates to others in the Richmond area. Thank you all so much for all you did for us. If we had hired another team, I truly don’t know if I would have survived this busy and stressful time in our lives. I really appreciate your support, laid back nature, humor, and good work!!”

    ~ Emily & Eric (Buyer)


    “I just wanted to thank both of you (Curt [Reichstetter] and April [Lane]) for your hard work on this crazy transaction. I can’t wait to do another under more conventional circumstances, but you both are the reason this closing happened. Thanks again!”

    ~ Mike, REALTOR® (Seller)


    “April Lane was absolutely amazing to work with! My husband and I sold his old home and bought a new one together. Right from the beginning April had everything laid out for us. Our situation was a bit complicated but April was there at every turn letting us know what to expect next and to keep our hopes up. She brought in several showings and helped us navigate the offers that came in. Once we finally had a contract she helped us find our dream home that same weekend! It was everything we wanted and more! Towards the end of the process we ran into quite a few hiccups with our Mortgage company. April was invaluable in working with them to ensure we were able to close on our new home. I honestly don’t know what we would have done without her.”

    ~ Nicole & Tony (Buyer & Seller)


    “Working with Blake [Poore] and Curt [Reichstetter] during our real estate transaction was extremely smooth. They were able to establish an accurate price and implement a successful sales strategy that garnered that price at the end of the day. I would love to work with them again on a future deal. The icing on the cake was that the professional appraisal came back within $1000.00 of their initial price analysis.

    I am relatively new to Richmond, and one of my biggest pet peeves is that people down here don’t answer their phones when you call them. Blake and Curt were always available and were diligent in finding answers to any questions or concerns that I had at the time. I highly recommend working with Poore, Reichstetter and Associates.”

    ~ Jeff (Seller)


    “April Lane of Joyner Fine Properties was very instrumental in helping me get my house sold. She held my best interest at heart while holding my hand along the way to make the process smooth and seamless. When there were minor repairs to be done, through Joyner’s many resources/contacts, the work was done in a timely and efficient manner. If I ever buy or sell another house in the area, I would definitely recommend Joyner.”

    ~ Kendra S. (Seller)


    “Selling my home through Poore, Reichstetter & Associates with Blake [Poore], Curt [Reichstetter] and April [Lane] was the best and most lucrative decision. From my initial meeting with them through the close date, they kept me apprised every step of the way. Their market analysis of my property and the subsequent purchase price of my home, was spot on. I could not have been more satisfied.”

    ~ Deanna (Seller)


    “April Lane is a fantastic Realtor. She truly looks out for her buyers and spends countless hours finding just the right house. She gets to know what you really want and educates you through the entire process. She is a true professional.”

    ~ Liz & Markus (Buyer)


    “As a first time home buyer, I was initially pretty intimidated and nervous about the whole process. Thankfully Blake [Poore], Curt [Reichstetter], and April [Lane] were incredibly accommodating and helpful from start to finish. I never felt as though I was being rushed to make a decision and was grateful that my vision for what I wanted of my first home was respected and taken into account. They were always available to answer any question I had, even after closing when I didn’t know who else to ask. I cannot say enough awesome things about this team!”

    ~ Kristin (Buyer)


    “Dear April [Lane],

    The manner in which you represented us in our search and purchase of a home was outstanding. From the initial phone conversation, you showed a genuine interest in assisting us with our request. When we made the decision to buy the home, you gave us excellent advice and guidance in every step of the process from signing the contract to closing. Your setting up of the home inspection and survey are just two examples of this. Your timely communication and feedback were superb. Your efforts met or exceeded our expectations in every respect. THANK YOU!”

    ~ Garnett & Margaret (Buyer)


    “Good Morning Blake [Poore], Curt [Reichstetter] and April [Lane],

    Well – we’ve done it again! I cannot thank you enough for the assistance with my daughter’s first home. I apologize for the sheer number of properties she wanted to see but thank you very much for being patient with her as she accomplished something so huge! She was very stressed and you all made her feel safe making such a life changing decision.

    Also wanted to thank you for exhibiting the same patience and helpfulness with my parents. They are very happy with their new place and it would not have happened had you not been so great about exploring our options every day. They too felt quite well cared for by your team. So I believe that makes a total of 5 or 6 transactions between my family and I. The only one left is my son….and I’m working on him. You guys are awesome! I wouldn’t think of using anyone else.

    Thank you for taking such good care of all of us!”

    ~ Theresa (Buyer)


    “Your team did a great job selling our condominium. They put together a professional website, interfaced with prospective buyers and their agents, and negotiated effectively on my behalf”

    ~ Tom & Mary (Seller)


    “April [Lane] is professional yet caring, she help me through the process of buying and then selling a home explaining everything in a way that was easy to understand so that I could be the one making the decisions.”

    ~ Alia (Buyer & Seller)


    “Blake [Poore] and his entire team were excellent in selling our house. The house was in a difficult area and we had tried to rent or sell it for 1 year. This very professional team came in and sold it in several months. Every week we got an update on the status so we knew they were working hard. We would highly recommend this team.”

    ~ Joan & Gil (Seller)


    Buying A House:

    I met Blake Poore at an open house. We had met other realtors in the process of working towards buying a new home, but after talking to Blake for a while, I could tell he was the right choice for us. We were a new family and first time home buyers. Needless to say, we had no idea what we were doing. Blake was able to help us through the process. He talked to us and found out exactly what we were looking for. Never once did he try to push us towards or show us a house that would be out of our budget. We could tell he was genuinely looking out for our best interest and took his time. He showed us multiple homes, sometimes more than once on our request, until we found just what we were looking for. I can’t say how many times we emailed and called him, but it was a lot, and he always answered us quickly. Buying a house can be extremely stressful, but I found it to be a very enjoyable and exciting process. He took a lot of stress out of it.

    Our family grew VERY fast, and our perfect three bedroom house quickly became too small for us. Unfortunately, we had bought our house right before the unseen crash of the market, and bought it when the prices were high. We now had a house that no longer fit our needs that was worth much less than we paid for it. We wanted desperately to be able to move to a larger home in another state to be closer to family. We talked to Blake multiple times over a period of two years, and again, he answered us quickly. He even would come over to talk to us and discuss our options. He went out of his way to help us towards our goal of moving again. He went through the home and offered valuable tips for what to do and what to fix or change to help sell the home quickly. After thinking it over and discussing it multiple times with my husband, the opportunity finally arouse for us to move. We went the path of attempting to rent the house first, but unfortunately, that didn’t pan out. We were desperate now with four children and very little room. With no other options and now owning two homes in two different states, we began the path of a short sale.

    Short Sale Process:

    I can easily say this may have been the most stressful process I have been through. I had never pictured myself having to short sale a house, but I can say I have no regrets from doing so. Actually, I didn’t know what “short sale” actually meant until Blake described one to us. My husband and I discussed it and thought it through and decided that that was the only choice we had. Blake worked hard to market our house and was able to quickly find a buyer! Blake put us in contact with April Lane, who we became very close with. I was very impressed with the work that April did. My husband and I, again, had no clue what we were doing. April was able to guide us through the entire process. The bank we were dealing with made this process anything but easy, but April never wavered in the process. It was easy to see that she was working very hard to make this happen for us! She quickly responded to all of our questions, and there were A LOT!! April updated us regularly on the status and what information she needed or the bank was asking for. She forwarded us the emails she received so we never felt out of the loop. We had to file quite a few extensions, send and resend paperwork to keep our information up to date since the bank wasn’t responding quickly. Although I became frustrated at some points, April kept us encouraged. I never once felt like we were put on the back burner, or that our needs were not important.

    The kind of service we received from this team is beyond words. It is easy to see that Blake has a talent for buying and selling homes, and April is amazing and very knowledgeable in the short sale process!! I am extremely thankful for their hard work and impressed with how they handled all aspects of this process! I would recommend them to anyone without a second thought!

    ~ Nikki & Robbie (Buyer & Seller)


    “Blake [Poore] was a phenomenal real estate agent for us during our house hunt in the summer of 2011. We were so lucky to have had his guidance and expertise for our first house. We had no idea what we were looking for, and he was incredibly patient with us as we figured it out. He was incredibly knowledgeable not only of the differences between the various neighborhoods in the Richmond suburbs, but of the ins and outs of the actual houses themselves. He’s the type of guy that will climb up into the attic or down in the crawl space with us and point out things that we otherwise would never have known. His entire team was professional and timely, and everyone he has recommended for contract work afterwards has been spot on as well. We will definitely be using Blake when we move again!”

    ~ Betsy J. (Buyer)


    We have purchased and sold many properties over the years and dealt with many realtors. Curt is by far the best we have ever worked with in purchasing a property. He has tremendous knowledge and experience in the Richmond area. If I was able to stump him with a question, he found the answer and replied in 24 hours or less. He was always available to do the extra things from tracking down information to fixing a broken toilet. He also followed through after the sale to help us in any way. We h…
    Vanessa H. (Buyer)